Support & FAQs

IMPORTANT UPDATE ON CHRISTMAS SHIPPING

Returns: To initiate a return, visit BallsDeepTackle.com/Returns

Read our refund policy at https://ballsdeeptackle.com/policies/refund-policy

For Other Support, Contact Us By Email 

We cannot help if you send us a message that is vague with no information. 

We Will Respond Within 24 Hours (Except for Sundays)

Common Questions and Issues:

  • Hats and shirts ship separately from different warehouses

  • Some shipments are delayed this month due to higher than normal volume

  • We do not view Facebook or Instagram messages, we only offer support through text or email at Support@BallsDeepTackle.com

  • ⭐ Lifetime Satisfaction Guarantee

  • 😀 Excellent Customer Service

[ndnapps-contactform]

Returns Address
BALLS DEEP TACKLE
PO Box 1668
Angleton, TX 77516

If you are an influencer or would like to retail our products, please email us information about your business/profile(s), links to your website/profile(s), and how you'd like to see us work together.

 

Frequently Asked Questions:

Do You Sell Face Masks?

No, we think they are fucking stupid so we refuse to sell them on the matter of principal. If you don't like it, suck deez nutz 🥜

I haven't received my order and it's been a while...

Due to the Beer Virus, our suppliers have slowed down as online orders have exploded worldwide.

Your order may be delayed but it has not been forgotten.

​​​​​​​If you do not want to wait simply request a refund and we will happily accommodate you.

I didn't receive my shirt/hoodie with my shipment?
Apparel is made when ordered and will ship separately from your other items.

I need to edit my order/shipping address
We cannot edit orders after they are placed because we process and ship orders very fast. Please verify your order before checking out.

My tracking number shows delivered but I don't see it?
Tracking info will often show an order delivered but not be delivered until 24-48 hours later.
We do not have any control over shipping or packages once we send them. Please contact your local post office for changes after shipping.

Lost/Stolen Packages:

We offer shipping protection from lost, stolen, and damaged packages free with every order.
You should receive a separate email from Route.com after your order with instructions on how to file a claim if needed.

What Is Your Warranty On Your Products?

We offer a lifetime warranty on all products. To make a warranty claim please email help@ballsdeeptackle.com with your order number and the item, please describe the problem.

What Is Your Refund/Exchange Policy
We have a lifetime guarantee and refund policy, if you are unhappy with your order for any reason please contact us to request a refund. Read more on our refund pageRead more on our refund page

How Do I Track My Order?
You will receive an email with your tracking number when your order ships. If you did not receive this email, check your spam folder or search your emails for "Balls Deep Tackle".

Do you ship international?
We no longer ship international due to delivery issues and highly expensive returns and shipping.

Wrong Address Disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Customer Reviews

Overall rating: 4.9 / 5 from 2572 reviews.

Customer photo review of Sticker Pack (5 Stickers)

Love the stickers. Perfect size for just about anything. From tackle boxes, to vehicle windows.

Sticker Pack (5 Stickers)

Customer photo review of Charcoal/Neon Pink Snapback

These hats have been deemed the “lucky fishing hats” of our household.

Charcoal/Neon Pink Snapback

Customer photo review of Performance Fishing Shirt - UPF50

Love love love this company…. I always get so many comments anytime someone sees me use/wear the products… awesome shirt too… super lightweight and fits great

Performance Fishing Shirt - UPF50

Customer photo review of Original Headwear (8 Colors)

What was bought for a birthday by brother to brother, as a joke, turned out to reel in a big one! They love this lure!

Original Headwear (8 Colors)

Customer photo review of Fuck Your Vaccine Hoodie

Comfortable, print is clear and accurate. I love it!!! And so does everyone that has seen it. Will buy from you again!

Fuck Your Vaccine Hoodie

Customer photo review of Whisker Tickler - Black

Looks like my shirt(that's me on the right) gave me some luck!!!!!

Whisker Tickler - Black

Customer photo review of Short Sleeve (UPF50) + Snapback Offer

This is my 5th shirt. The t-shirts are comfortable and the long and short sleeve fishing shirts are REALLY comfortable! I always get compliments for having the "Balls" to wear the shirts and hats in public!

Short Sleeve (UPF50) + Snapback Offer

Customer photo review of Original Design Special

This shirt is the bomb. The looks I get with a shirt that says balls deep is epic!

Original Design Special

Customer photo review of Long Sleeve (UPF50) + Snapback + Weights Value Pack

Both packages arrived rather quickly so I can SPORT MY "DEEZ NUTS" AND SHOW EVERYONE THAT I BELIEVE IN GOING "BALLS DEEP". FOR REALS!! REALLY DIG MY "CAUCASIANS" WHO FULLY UNDERSTAND 💯 "DON'T BE A "COCKSUCKER" ... HAHA ....HELLYEAH ILL DEFINITELY BE ORDERING MANY MORE ITEMS... SOON!! Y'ALL BE SAFE .....AS YA CAN GOIN BALLSDEEP...... PEACE..AMERICAN BROTHERS AND SISTERS!!! B.A.HESS GLOBE/MIAMI,AZ. !

Long Sleeve (UPF50) + Snapback + Weights Value Pack

Customer photo review of Charcoal/Neon Green Snapback

Great color choices, excellent scripting. Quality materials. My second hat .

Charcoal/Neon Green Snapback