If you have placed an order in the last few weeks for Christmas, this article is to update you on what we have learned on Christmas shipping
1) We have shipped ALL orders placed before Dec. 18th in time for the USPS holiday deadlines - see the deadlines HERE
2) We have just learned that the USPS is 'gridlocked' and backed up by 'historic volumes of orders' in addition to snowstorm issues causing further delays.
This makes sense because of the spike in online orders this year. Please read more about the USPS delay HERE and HERE
3) USPS tracking has been INSANELY buggy and just flat out wrong. Often showing the item hasn't even shipped when it has been delivered.
Read more about that HERE
What does this mean for your order?
We believe there's a chance USPS cannot meet its stated deadlines and we want to give you a heads up.
Unfortunately, we cannot refund orders that are in transit and are experiencing post office delays.
For those people who placed orders for gifts in time for Christmas, we apologize you may not receive it in time due to the USPS delays.
Please be patient and do not rely solely on the tracking information due to the tracking issues the USPS is experiencing.
BUT, we may have a good solution for your gift recipient.
In the past, when I could not receive the item in time to give for Christmas I printed a picture of the item(s) and wrapped them
and included a note that the package has not arrived but will be arriving soon for them.
In every scenario where I have done this, nobody has been disappointed.
We understand you may be disappointed, we are too because our products are some of the funniest gifts ever.
Sincerely, The Balls Deep Tackle Team
-P.S. For the inconvenience, here's a BUY 1 GET 1 FREE code for any hat from our store
This code works whether you buy 1 hat or 5 hats.
use code: NUTCRACKER (must add all items to cart)
